Returns & Exchanges Policy
At Silks Are Forever, we want you to be completely satisfied with your artificial floral and greenery arrangements. If your purchase doesn't perfectly suit your home decor, you may return eligible items within 30 days of delivery in their original condition.
Initiate Your Request
Log into your account or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack with Care
Carefully place the items in their original packaging to ensure the delicate silk foliage remains protected during transit.
Ship the Package
Affix the provided return label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned greenery, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing